Privacy Policy and Data Sovereignty

Last Updated: May 2024. NUTRIFEAST LIMITED (Company Number: [REGISTERED_UK]) is committed to the highest standards of data protection. We operate in full compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This document outlines our technical and legal processes for data handling.

1. Data Collection and Legitimate Interest

We collect data under the legal basis of "Contractual Necessity" and "Legitimate Interest." This includes PII (Personally Identifiable Information) such as names, delivery addresses in Nuneaton and surrounding areas, corporate email addresses, and payment metadata. We also collect "Bio-Data" when users provide dietary information or allergy notifications. This sensitive data is treated with extra-judicial care, encrypted at rest using AES-256 standards. We do not store full credit card numbers; all financial transactions are handled by PCI-DSS Level 1 certified processors. The data we collect is essential for the logistical execution of your delivery and the safety of your nutritional intake.

2. Data Retention and Erasure

Under the "Principle of Storage Limitation," we only retain data for as long as necessary for the purposes it was collected. Transactional records are kept for 7 years to comply with UK tax law (HMRC). Nutritional logs and delivery history are kept for 2 years to provide historical analysis for our clients, after which they are either anonymized for R&D or permanently deleted. Users have the "Right to be Forgotten," which can be exercised by contacting our Data Protection Officer (DPO) at privacy@thedoughlullaby.sbs. Upon a valid request, we will purge all non-essential PII within 30 days.

3. Third-Party Disclosures and International Transfers

NutriFeast Limited does not sell, rent, or trade your data to third-party marketing firms. Data is shared only with "Essential Processors" required for service delivery (e.g., GPS routing services, cloud hosting providers). All our processors are vetted for GDPR compliance. While we primarily store data on servers located within the UK and EEA, any international transfers are protected by Standard Contractual Clauses (SCCs) to ensure a level of protection equivalent to UK law. We maintain a strict "Data Minimization" policy, sharing only the absolute minimum required for each specific processing task.

4. User Rights and Subject Access Requests (SAR)

As a data subject, you have the right to access the information we hold about you. You can submit a Subject Access Request (SAR) at any time. We will provide a structured, machine-readable format of your data within one month, as required by law. You also have the right to rectify inaccurate data, restrict processing in certain circumstances, and object to profiling. We use automated processing for delivery routing, but any decisions affecting your legal rights are subject to human intervention. If you believe we have mishandled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.

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